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Quimera Travel Experiences Privacy Policy


Owner and Responsible for Treatment


Quimera Travel Experiences

Rua da Liberdade, 28 - Belavista

8400-663 Parchal


Owner's contact email:


Types of data collected


The types of personal data that this website collects, by itself or through third parties, include the following: usage data; own name; surname; phone number; E-mail address; billing address; city; information about devices; session statistics; taxpayer number; trackers.


Complete information about each type of personal data collected is provided in the respective sections of this privacy policy or through specific explanatory texts presented before data collection.


Personal data may be provided free of charge by the user, or, in the case of usage data, collected automatically when using this website.

Unless otherwise indicated, all data requested by this website is mandatory, and the lack of availability of such data may make it impossible for the company Quimera Travel Experiences to provide its services. If this website specifically indicates that some data is not mandatory, the user may choose not to communicate such data without this affecting the availability or functioning of the service.


If the user has any doubts about which personal data is mandatory, they can contact the owner.

Any use of cookies or other tracking tools by this website or by the owners of third-party services used by this website is for the purpose of providing the service requested by the user, in addition to any other purpose described in this document.


The user is responsible for any third party personal data obtained, published or shared through this service and confirms that they have been authorized by the third party to provide the data to the owner.


Mode and place of processing of Data


Treatment methods


The owner will adopt appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data.


Data processing is carried out using computers and/or IT tools enabled for this purpose, following organizational procedures and methods strictly related to the indicated purposes. In addition to the owner, in some cases, the data may be accessible to certain types of responsible persons who are involved in the operation of this service (administration, sales, marketing, legal department, system management) or to external parties (such as third party providers technical services, mail carriers, hosting providers, IT companies, communications agencies), appointed as subcontractors by the owner, if necessary. An updated list of these parties can be requested from the owner at any time.

Legal basis for processing


The owner may process personal data relating to the user if one of the following situations applies:


The user has provided their consent for one or more specific purposes. Note: In certain jurisdictions, the owner may be authorized to process personal data until the user objects to the processing ("refusal"), without having to rely on consent or any other of the following legal grounds. However, this does not apply whenever the processing of personal data is subject to European data protection law;


the provision of data is necessary to fulfill a contract with the user and/or for any pre-contractual obligations thereof;


the processing is necessary to comply with a legal obligation to which the owner is subject;


the processing is related to a task carried out in the public interest or in the exercise of official powers attributed to the owner;


processing is necessary for the purposes of the legitimate interests pursued by the owner or any third party.


In any case, the owner will collaborate in clarifying the specific legal basis that applies to the processing and, in particular, whether the provision of personal data is a legal or contractual requirement, or a requirement necessary to conclude a contract.




The Data is processed in the offices where the owner operates and in any other places where the parties involved in the processing are located.


Depending on your location, data transfers may involve transferring your data to a country other than your own. To find out more about the place of processing of such transferred data, the user can consult the section relating to information on the processing of personal data.


The User also has the right to know the legal basis of data transfers to a country outside the European Union or to any international organization governed by public international law or created by two or more countries, such as the UN, as well as the measures security measures adopted by the owner to safeguard your data.


If such transfers occur, the user may obtain additional information by consulting the relevant sections of this document or inquire with the owner using the information provided in the contact section.


Conservation period


Personal data will be processed and retained for the period required by the purpose for which they were collected.


Like this:


Personal data collected for purposes related to the fulfillment of a contract between the Owner and the User will be kept until such contract has been fully fulfilled.


Personal data collected for the purposes of the owner's legitimate interests will be kept for the period necessary to satisfy such purposes. The user can find specific information regarding the legitimate interests pursued by the Owner in the respective sections of this document or by contacting the Owner.

The owner may retain personal data for a longer period if the user has given their consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever this is required to comply with a legal obligation or by order of an authority.


Once the retention period ends, personal data will be deleted. Therefore, the rights of access, erasure, rectification and portability of data cannot be exercised after the end of the retention period.

Purposes of treatment


Data relating to the user is collected to allow the owner to provide its service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious activity or fraudulent, as well as the following: Hosting and platform services, Analysis of statistical data and Contacting the User.


For specific information about the personal data used for each purpose, the user can consult the section "Detailed information about the processing of personal data".


Detailed information about the processing of personal data


Personal data is collected for the following purposes and using the following services:


Hosting and platform services


Statistical data analysis


Contact the user


User rights


The user may exercise certain rights regarding their data processed by the owner.


The user has the right, in particular, to the extent permitted by law:


Withdraw your consent at any time. The user has the right to withdraw consent if they have previously given their consent to the processing of their personal data.


Object to the processing of your data. The user has the right to object to the processing of their data if the processing is carried out based on a legal basis other than that consented to. For more information, see the respective section below.


Access your data. The user has the right to know whether the data is being processed by the owner, to obtain information regarding certain aspects of the processing and to obtain a copy of the data being processed.


Check and seek rectification of data. The user has the right to verify the accuracy of their data and request that they be updated or corrected.


Restrict the processing of your data. The user has the right to restrict the processing of their data. In this case, the owner will not process your data for any purpose other than its conservation.


Demand the erasure or deletion of your personal data. The user has the right to demand that the owner delete their data.


Receive your data and transfer it to another data controller. The user has the right to receive their data in a structured, commonly used format and in a format that allows them to be read electronically, and, when technically possible, to transmit them to another controller without any hindrance.


File a complaint. The user has the right to lodge a complaint with the respective competent data protection authority.


Information about the right to object to processing


When personal data is processed for a public interest, in the exercise of official powers attributed to the owner or for the purposes of the legitimate interests pursued by the owner, the user may object to such processing by providing a reason relating to their specific situation to justify the opposition.


However, the user is advised that, if their personal data is processed for direct marketing purposes, they may object to such processing at any time, free of charge and without providing any justification. When the User objects to processing for direct marketing purposes, personal data will not be processed for such purposes. To find out whether the owner is processing personal data for direct marketing purposes, the user can consult the relevant sections of this document.


How to exercise these rights


Any request to exercise user rights may be directed to the owner using the contact information indicated in this document. Such requests can be exercised free of charge, which will be responded to by the owner as quickly as possible and always within a month, providing the user with the information required by law. Any rectification or erasure of personal data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the personal data has been disclosed, unless this proves impossible or involves a disproportionate effort. At the User's request, the Owner will even inform about such recipients.


Cookies Policy


This website uses trackers. To find out more, the user can consult the Cookies Policy.


Additional information about data collection and processing


Judicial actions


The user's personal data may be used for legal purposes by the owner, in court or in the stages leading to possible legal action arising from the improper use of this service (this application) or related services.


The user declares to be aware that the owner may be obliged to reveal personal data at the request of government authorities.


Additional information about the user's personal data


In addition to the information contained in this privacy policy, this website may provide the user, upon request, with additional and contextual information about specific services or the collection and processing of personal data.


System reports and maintenance


For operation and maintenance purposes, this website, as well as any third-party services, may collect files that record interaction with this website (system reports) or use other personal data (such as IP address) for this purpose.


Information not included in this policy


At any time, the owner may be asked for more information about the collection or processing of personal data. You can see the contact information at the beginning of this document.


How “Do Not Track” requests are managed


This site does not support “Do Not Track” requests.


To determine whether any of the third-party services you use honor “Do Not Track” requests, please read their respective privacy policies.


Changes to this privacy policy


The Owner reserves the right to change this privacy policy at any time by notifying its users on this page, sending a notification to users using any contact information available to the Owner. We strongly recommend that you check this page frequently, making reference to the last modification described at the bottom.


In case the changes affect the processing activities carried out based on the user's consent, the owner will obtain a new consent from the user, when necessary.


Definitions and legal references


Last updated: June 14, 2023


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